At Funnuma (“we,” “our,” or “us”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website at funnuma.site or use our Android game development services.
1. Information We Collect
1.1 Personal Information
We may collect the following personal information when you interact with our services:
Contact Information:
- Full name and business name
- Email address (including support@funnuma.site communications)
- Phone number and mobile number
- Mailing address and business address
- Website URLs and social media profiles
Professional Information:
- Company name and position/title
- Industry and business type
- Project requirements and specifications
- Budget and timeline preferences
- Technical requirements and preferences
Communication Records:
- Email correspondence and attachments
- Chat messages and support tickets
- Phone call records and notes
- Meeting recordings (with consent)
- Feedback and survey responses
1.2 Technical Information
When you visit our website, we automatically collect:
Device and Browser Information:
- IP address and location data
- Browser type and version
- Operating system and device type
- Screen resolution and device capabilities
- Language preferences and time zone
Website Usage Data:
- Pages visited and time spent on pages
- Click-through rates and navigation patterns
- Referral sources and search terms
- Download and form submission data
- Error logs and performance metrics
1.3 Project-Related Information
During service delivery, we may collect:
Game Development Data:
- Game concepts, designs, and documentation
- Art assets, code, and technical specifications
- User research and market analysis data
- Testing results and performance metrics
- App store information and analytics
Business Information:
- Payment and billing information
- Contract terms and project agreements
- Intellectual property documentation
- Legal and compliance requirements
- Third-party service credentials (when necessary)
2. How We Use Your Information
2.1 Service Delivery
We use your information to:
- Provide Android game development services
- Communicate about project progress and requirements
- Deliver completed games and related materials
- Provide technical support and maintenance
- Process payments and manage billing
2.2 Business Operations
We use your information to:
- Improve our services and website functionality
- Analyze usage patterns and optimize user experience
- Conduct market research and competitive analysis
- Manage customer relationships and support
- Comply with legal and regulatory requirements
2.3 Marketing and Communication
With your consent, we may use your information to:
- Send newsletters and service updates
- Notify you about new services and features
- Share relevant industry news and insights
- Invite you to events and webinars
- Request feedback and testimonials
2.4 Legal and Security Purposes
We may use your information to:
- Protect against fraud and unauthorized access
- Investigate and prevent security breaches
- Comply with legal obligations and court orders
- Enforce our Terms and Conditions
- Resolve disputes and legal matters
3. Information Sharing and Disclosure
3.1 Third-Party Service Providers
We may share your information with trusted third-party providers who assist us in:
Technical Services:
- Web hosting and cloud storage providers
- Email marketing and communication platforms
- Analytics and website optimization tools
- Payment processing and billing systems
- Security and backup services
Professional Services:
- Legal and accounting professionals
- Marketing and advertising agencies
- Freelance developers and designers (under NDA)
- Quality assurance and testing services
- Translation and localization services
3.2 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity, subject to the same privacy protections outlined in this policy.
3.3 Legal Requirements
We may disclose your information when required by law, including:
- Response to court orders and legal processes
- Compliance with government investigations
- Protection of our legal rights and interests
- Prevention of fraud or illegal activities
- Protection of user safety and security
3.4 Consent-Based Sharing
We may share your information with your explicit consent for:
- Case studies and success stories (anonymized when requested)
- Industry publications and presentations
- Partner referrals and collaborations
- Third-party integrations and services
4. Data Security and Protection
4.1 Security Measures
We implement comprehensive security measures including:
Technical Safeguards:
- SSL/TLS encryption for data transmission
- Secure cloud storage with encryption at rest
- Multi-factor authentication for access control
- Regular security audits and vulnerability assessments
- Automated backup and disaster recovery systems
Administrative Safeguards:
- Employee training on data protection
- Access controls and permission management
- Regular security policy updates
- Incident response and breach notification procedures
- Third-party security certifications and compliance
Physical Safeguards:
- Secure office facilities with access controls
- Protected workstations and mobile devices
- Secure disposal of physical documents
- Visitor access controls and monitoring
- Environmental controls and monitoring
4.2 Data Breach Response
In the event of a data breach, we will:
- Immediately assess and contain the breach
- Notify affected users within 72 hours when required
- Cooperate with law enforcement and regulatory authorities
- Implement additional security measures to prevent recurrence
- Provide support and guidance to affected users
5. Data Retention and Deletion
5.1 Retention Periods
We retain your information for the following periods:
Active Client Data:
- Contact and project information: Duration of business relationship plus 7 years
- Communication records: 3 years after last contact
- Payment and billing records: 7 years for tax and legal compliance
- Project files and deliverables: As specified in service agreements
Website Visitor Data:
- Analytics and usage data: 26 months
- Marketing communication data: Until unsubscribe or 3 years of inactivity
- Support ticket data: 2 years after resolution
- Security logs: 1 year
5.2 Data Deletion
You may request deletion of your personal information, subject to:
- Legal and regulatory retention requirements
- Legitimate business interests and ongoing projects
- Technical limitations of third-party systems
- Anonymization instead of deletion when appropriate
6. Your Privacy Rights
6.1 Access and Portability
You have the right to:
- Request a copy of all personal information we hold about you
- Receive your data in a structured, machine-readable format
- Transfer your data to another service provider
- Understand how your information is being used
6.2 Correction and Updates
You have the right to:
- Correct inaccurate or incomplete information
- Update your contact and communication preferences
- Modify your marketing and communication consents
- Request verification of information accuracy
6.3 Deletion and Restriction
You have the right to:
- Request deletion of your personal information
- Restrict processing of your information in certain circumstances
- Object to processing based on legitimate interests
- Withdraw consent for voluntary data processing
6.4 Marketing Communications
You have the right to:
- Opt-out of marketing emails and communications
- Update your communication preferences
- Unsubscribe from newsletters and promotional content
- Request removal from marketing databases
7. Cookies and Tracking Technologies
7.1 Types of Cookies
Our website uses the following types of cookies:
Essential Cookies:
- Required for website functionality
- Enable secure login and navigation
- Remember your preferences and settings
- Cannot be disabled without affecting site functionality
Analytics Cookies:
- Track website usage and performance
- Help us understand user behavior
- Improve website design and functionality
- Provide insights for service enhancement
Marketing Cookies:
- Deliver relevant advertisements
- Track marketing campaign effectiveness
- Enable social media integration
- Personalize content and recommendations
7.2 Cookie Management
You can manage cookies through:
- Browser settings and preferences
- Third-party cookie management tools
- Opt-out links in our privacy notices
- Direct contact with our support team
8. International Data Transfers
8.1 Cross-Border Processing
Your information may be processed in countries other than your own, including:
- Countries where our service providers are located
- Jurisdictions with different privacy laws
- Regions required for technical infrastructure
- Locations necessary for business operations
8.2 Transfer Safeguards
We ensure appropriate safeguards for international transfers through:
- Standard contractual clauses approved by regulatory authorities
- Adequacy decisions by relevant privacy authorities
- Binding corporate rules and certification schemes
- Explicit consent when required by law
9. Children’s Privacy
9.1 Age Restrictions
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13 without verified parental consent.
9.2 Parental Rights
If we become aware that we have collected information from a child under 13, we will:
- Delete the information immediately
- Notify parents or guardians when possible
- Implement additional verification procedures
- Provide parents with access and deletion rights
10. Updates to This Privacy Policy
10.1 Policy Changes
We may update this Privacy Policy to reflect:
- Changes in our data practices
- New legal or regulatory requirements
- Enhanced security measures
- Feedback from users and stakeholders
10.2 Notification of Changes
We will notify you of significant changes through:
- Email notifications to registered users
- Prominent notices on our website
- Updates to our service agreements
- Social media and other communication channels
11. Contact Information
11.1 Privacy Questions
For questions about this Privacy Policy or our data practices, contact us:
Email: support@funnuma.site
Website: funnuma.site
Subject Line: Privacy Policy Inquiry
11.2 Data Protection Officer
For specific privacy concerns or exercising your rights, contact our Data Protection Officer:
Email: support@funnuma.site
Subject Line: Data Protection Request
11.3 Response Time
We will respond to privacy inquiries within:
- 48 hours for urgent security matters
- 5 business days for general inquiries
- 30 days for formal data subject requests
- As required by applicable privacy laws
12. Regulatory Compliance
12.1 Applicable Laws
This Privacy Policy complies with:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Personal Information Protection and Electronic Documents Act (PIPEDA)
- Other applicable privacy and data protection laws
12.2 Supervisory Authority
You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable privacy laws.
13. Effective Date
This Privacy Policy is effective as of the date shown at the top of this document and applies to all information collected by Funnuma from that date forward.
By using our website or services, you acknowledge that you have read, understood, and agree to this Privacy Policy. We are committed to protecting your privacy and will continue to enhance our data protection practices to ensure your information remains secure.
Thank you for trusting Funnuma with your personal information. We are dedicated to maintaining the highest standards of privacy protection while delivering exceptional Android game development services.